We respect your privacy. This section of this Agreement describes our privacy practices regarding personal and medical Information we collect from individuals, including when you visit our offices, websites administered or operated by us, and/or our mobile applications (collectively, the “Sites”).
If you do not agree with all of the terms of this Agreement (including this Privacy Policy Notice “Notice”), you should not use, browse, or otherwise access any of the Sites. By browsing or using any of the Sites, you signify your agreement to this Agreement (including this Privacy Policy).
Definition of Personal and Health Information
For the purposes of this Agreement, “Personal Information” includes:
- Information that identifies or relates to a particular individual or household.
- Past, present, or future physical or mental health or condition.
- The provision of health care to you.
- Past, present, or future payment for the provision of health care.
Personal Information does not include publicly-available information or de-identified data.
We are required by law to maintain the privacy of your Personal Information and to provide you with notice of our legal duties and privacy practices with respect to your Personal Information. We will make reasonable efforts to use, disclose, or request only the minimum amount necessary for the intended purpose.
Personal Information We May Collect About You – Sources and Categories of Information
Sources of Collection:
- Interaction with the Sites (requesting information, paying fees, submitting inquiries).
- Participation in ViClinic's AI-driven Pre-Visit Symptom Deep Dive.
Categories of Personal Information Collected:
- Personal identifiers (e.g., name, addresses, email).
- Health-related information, including data collected through the AI-driven Pre-Visit Symptom Deep Dive (e.g., symptom descriptions, intensity, and duration).
How We Use Personal InformationProviding Services: We use your Personal Information to provide services, including:Collecting and processing detailed health data via the AI-driven Pre-Visit Symptom Deep Dive, which helps automate the collection of structured symptom data and integrates it into the physician’s EMR.Enhancing the efficiency of appointments by pre-collecting health information.
Security and Fraud Prevention: We use information to ensure security, prevent fraud, and protect personal data, including for AI-driven data collection.
Research and Analysis: De-identified data from the AI-driven Pre-Visit Symptom Deep Dive may be used for research and statistical analysis to improve services.
Security Measures for AI-Driven Features
We implement advanced encryption and secure data protocols to protect information processed by the AI system, ensuring it is safely integrated into the physician’s EMR.
HIPAA Authorization Form
To provide more accessible healthcare services, ViClinic now offers medical consultations via telehealth, including the use of AI-driven technology. This allows healthcare providers to collect, summarize, and evaluate your symptoms before your appointment.
By signing this HIPAA Authorization Form, you consent to the collection, use, and disclosure of your personal health information as follows:
AI-Driven Pre-Visit Symptom Deep Dive: Your health information (symptom descriptions, intensity, and other details) will be collected by the AI system before your visit.AI-generated summaries will be shared with your healthcare provider and integrated into the electronic medical record (EMR) for efficient evaluation.
Disclosure and Use: Your health information may be used for diagnosis, treatment, and medical decision-making during telehealth consultations.The collected data will be stored securely and shared with your healthcare provider only as needed to facilitate care.
Security and Privacy Protections: Your health information will be handled in accordance with HIPAA regulations, including secure transmission and storage of AI-collected data.You retain the right to revoke this authorization at any time, with the understanding that certain information may be necessary to continue your care.
Informed Consent for Telehealth Visit
By agreeing to use ViClinic’s telehealth services, you are also consenting to the integration of ViClinic’s AI-driven Pre-Visit Symptom Deep Dive feature in your care. This feature collects comprehensive health information prior to your appointment, allowing your provider to focus on more personalized diagnosis and treatment.
Risks Associated with AI-Driven Data Collection:
- The AI system may not capture all relevant details, necessitating additional questions from your provider during the consultation.
- Technical issues may arise during data transmission, which could result in delays.
By signing below, you acknowledge:
- You understand the nature and scope of ViClinic’s AI-driven Pre-Visit Symptom Deep Dive and its role in telehealth services.
- You are aware of the potential risks, including data accuracy concerns and technical delays.
- You consent to the collection and use of your health information through AI systems as part of your telehealth care.
If you have any concerns or questions, you may contact us at
support@viclinic.com for further clarification.
